CUSTOM: THE WAY WE TREAT OUR CUSTOMERS
Our custom jewelry process is the ultimate in personalization. Our jewelers are master craftsmen who have honed their art to perfection. We take “custom” literally, involving the customer every step of the way. Our first meeting will include listening to your ideas and discussing the best approach to making your jewelry the way you envision it. Our CAD technology (Computer Aided Design) helps us to provide a three-dimensional design that is rendered into a JPEG image for discussion. Once we agree on the approach and design, In House Jewelers will create a wax model of the jewelry and share it with you in person. This is an opportunity to make any changes or to approve the design before we caste it into the precious metal. Once approved, the jewelry is caste and hand-finished using the gemstones and diamonds we have on the premises. All of our custom jewelry is created and manufactured on-site, in-house. This allows us to be in total control of the process, because we realize and respect what your jewelry means to you.
STEP 1: IDEA/CONCEPT
Customer comes in with an engagement ring idea or jewelry that they want restyled. While the customer is present, we research some ideas and discuss how we can help facilitate what they would like to have done.
STEP 2: CAD DESIGN
In House Jewelers takes the customer’s idea in addition to the designer’s input and creates a three dimensional computer generated image. The image can be emailed to the customer or discussed in person with input from the customer as to whether or not any changes need to be made.
STEP 3: CASTING
A wax model is cut from the CAD file that the customer can view in person. This stage is also an opportunity for the customer to make any changes. Upon approval, this wax model will be caste into the precious metal by In House Jewelers.
STEP 4: FINISHED PRODUCT
The casting will be hand finished with all of the gemstones and diamonds set on the premises ready for delivery to the customer.